Ambulance is an emergency service…
Getting an ambulance today in any city in India is a big hassle. Ideally, once a call is made an ambulance must arrive within a few minutes. In case of heart attack and stroke, delayed arrival of ambulance may mean missing-out on the ‘Golden Hour’ during which treatment must start for best results.
Hospital ambulance service is available for only for patients who secure obtain admission in the respective hospital. Privately owned ambulances are operated by organisations and NGOs but each of them have to be individually called. Often, multiple calls would have to be made since availability varies. When the ambulance doesn’t turn up in time, panic sets in.
Ambulance networks are a better option…
Across the country, emergency services like GVK-EMRI and Ziquita have been launched, under public-private partnership. These services are professionally managed with centralized call centres and usually the ambulances can be tracked by GPS. And most importantly, the ambulances arrive fast, which enables timely treatment of the patient. All kinds of ambulances like general, cardiac and paediatric are available.
Aggregators like Ambee and Dial4242 have enlisted a large number of ambulances on their platform. When a customer demands an ambulance, the aggregator sends the nearest, appropriate one to the location. If the app is downloaded, the user can access the ambulances closest to them, and book someone who knows their locality, receive a confirmation within a minute, and learn the estimated time of arrival.